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The question of emotions is one that is critical to cognitive/behavioral skill development. "...our deepest feelings, our passions and longings, are essential guides, and our species owes much of its existence to their power in human affairs" [Goleman - 1995]. That emotions have evolutionary importance goes without saying.
Anyone can become angry - that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way - that is not easy.
Aristotle, The Nichomachean Ethics
The question of emotions is one that is critical to cognitive/behavioral skill development. "...our deepest feelings, our passions and longing, are essential guides, and our species owes much of its existence to their power in human affairs" [Goleman - 1995]. That emotions have evolutionary importance goes without saying. The basic emotions of fear provides the species with the self survival mechanisms which
enable it to escape danger. The next level of emotion is anger, rooted in danger, it allows the person to gear up to protect itself. Another emotional construct, attraction, leads from lust, to love, to friendship, to altruism, each of which has been a necessary element to our survival. But we no longer live in such a primitive state and these emotions have become quite complex to control at the next level of evolutionary development.
Each emotion offers a distinctive readiness to act, but the actions
that were originally designed may not only be nonproductive in present
society, but actually destructive. Seligman [1993] puts the specific
emotional content into modern context when he defines the goad for
specific action:
- Anxiety warns us that danger lurks. It fuels planning and replanning,
searching for alternative ways out, rehearsing action.
- Depression marks the loss of something dear to us. Depression
urges us to divest, "decathect", fall out of love, mourn, and ultimately
resign ourselves to its absence.
- Anger, highly opinionated, warns that something evil is trespassing
against us. It tells us to get rid of the object, to strike out
against it.
"....the more intense the feeling, the more dominant the emotional
mind becomes - and the more ineffectual the rational" [Goleman -
1995]. In evolutionary terms, pausing to think over what to do could
cost us our lives, thus the dominance of immediate reaction. Yet
the only moderator of these impulses, the need to stop and think,
becomes imperative in a social order. Our genetic heritage endows
each of us with a series of emotional setpoints that determines
our temperament. But the brain circuitry involved is extraordinarily
malleable; temperament is not destiny. The emotional lessons we
learn at home and at school shape the emotional circuits, making
us more adept - or inept- at the basics of emotional intelligence.
Thus, the option to become "civilized" is based on the development
of a culture of social order and the learning of specific cognitive
skills with which to moderate the impulsive actions demanded by
our emotions.
Cognitive/behavioral skill building is constructed around mental
representations, symbols and the language [words] used to understand
and communicate. Emotion, on the other hand is an instinctive response.
"The very root of the word emotion is motere, the Latin verb "to
move", plus the prefix "e" to connote "move away ...". "The emotional/rational
dichotomy approximates the folk distinction between "heart" and
"head"; knowing something is right "in your heart" is a different
order of conviction - somehow a deeper kind of certainty - than
thinking so with your rational mind. These two minds, the emotional
and the rational, operate in harmony for most people, intertwining
their very different ways of knowing to guide us through the world"
[Goleman - 1995]. They have learned how to identify [create mental
representations] for varying degrees of intensity for each of the
emotional aspects. They use these cognitions to interrupt the impulse
to act and find more reasonable ways to express these emotions than
just the "raw" response. Emotional intelligence includes self-control,
zeal and persistence, and the ability to motivate oneself.
The ability to control impulse is the base of will and character
which is required in the creation of a social order. The whole question
of "deferred gratification" is one of the paramount aspects of a
person who is able to "succeed" in the process of a social life;
comparable in power to the creative ability to find multiple solutions
or alternative interpretations on the cognitive side. This deferral
process, however, is unlikely to occur without the cognitive ability
to interject thinking between the stimulus perception and the action.
Thus, the linkage between self and other, behavior, must be modified
away from the evolutionary instinctive response and towards a prosocial
response is a social order is to survive. It is the absence of social
behavior that defines "mental disorders" and this is allowed by
the absence of cognitions required to mediate the behavior. The
ability to behave in ways that are found acceptable by others then
combines an ability to "think" about how one behaves and to have
the "skills" to choose and perform behaviors in a manner that is
both efficient in meeting one's goals and, at the same time, recognizes
and cares about the other.
The root of altruism [epitomizing the highest standard of social
order] lies in empathy, the ability to read emotions in others;
lacking a sense of another's need or despair, there is no caring.
Empathy is a learned process. Its learning is normally developmental,
occurring in the relationship between the care giver and the infant.
But two things can go wrong with such learning. The first, is that
all behaviors are biologically dependent. We are structurally electrochemical
entities afterall, and occasionally there is a structural error
or neurological damage which interferes with the proper functioning
of our cognitive interludes. Such difficulties may appear in the
form of autism , for example, although much is still unknown about
this difficulty. The occurrence of such neurological breakdowns
is far less prevalent than mental health professionals would have
you believe since the second form of malfunction, cognitive learning,
produces many of the same effects. Thus, the biomedical reductionist
are able to imply that such behavior is the result of some, as yet
unidentified, defect.
Of course, the literature is quite coherent about improvement,
if not etiology. Whether the difficulty is neurological or cognitive,
the only effective interventions are cognitive. Even people with
biomedical difficulties appear to improve functioning [if they are
to improve at all] through cognitive interventions. Drug or other
biomedical intrusions can, at best, reduce the negative behaviors,
and the way these behaviors affect other people. While this may
have some marginal value to the social order, it is largely overcome
by the toxic effect that the intrusive procedures have on the person.
While deficiencies in emotional intelligence heighten(s) a spectrum
of risks, from depression or a life of violence to eating disorders
and drug abuse, some of these are because of the difficulty of effective
performance itself and others are the result of intrusive measures
taken to control the individual from without.
"There are many compromise positions that refer to the 'interaction'
of biology and environment, genetic 'contribution', 'preparedness',
and genetic 'predispositions'. Some of these compromises are just
anesthetics, numbing us into thinking that the fundamental dispute
between nature and nurture has somehow been solved or is a pseudoquestion"
[Seligman - 1993]. These compromises, put forth by the biomedical
reductionist will increase as they gain more "grist for their mill",
through genetic and brain exploration. But as Seligman suggests
"Molecular biology has it backwards. The claim that mood and emotion
are just brain chemistry and that to change you merely need the
right drug must be viewed with skepticism." Yet these efforts ignore
not only the learning experience, but the will of the individual
person as it interacts upon the world.
While cognition mediates emotions, emotions matter for rationality.
Goleman maintains, and we believe rightly so, the counter-intuitive
position that feelings are typically indispensable for rational
decisions since they point us in the proper direction, where logic
can then be of best use. Providing "signals that streamline the
decision by eliminating some options and highlighting others at
the outset." Without emotion, we have difficulty placing value on
people, places, events, experiences and things. It is the emotional
context that makes a thing important or incidental. Lacking emotional
weight, encounters lose their hold. Thus, emotions are a "double
edged sword", providing, on the one hand, the directionality of
life, and on the other, the propensity for exaggeration. Seligman
suggests that "most of us, much of the time", are "astonishingly
attracted to catastrophic interpretation of things*. He calls this
"common irrationality, conservation of dysphoria".
The Russian psychologist Blyuma Zeigarnik discovered early in
this century that we remember unsolved problems, frustrations, failures,
and rejections much better than we remember successes and completions.
"When fear triggers the emotional brain, part of the resulting anxiety
fixates attention on the threat at hand, forcing the mind to obsess
about how to handle it and ignore anything else for the time being.
The task of worrying is to come up with positive solutions." [Goleman
- 1995]. Seligman suggests that each emotion of the dysphoric triad
[ anxiety, depression and anger] is a message goading us to change
our lives. "With our daily dysphoria, we are in touch with the very
state that makes civilization possible".
But only if we can find the ways to change; if we can develop
what Goleman has called an "emotional intelligence"; the cognitive
ability to mediate the emotion/behavior connection. "Emotional intelligence:
abilities such as being able to motivate oneself and persist in
the face of frustrations; to control impulse and delay gratification;
to regulate one¢s moods and keep distress from swamping the
ability to think; to empathize and to hope." These crucial emotional
competencies can indeed be learned and improved. Emotional aptitude
is a meta-ability, determining how well we can use whatever other
skills we have, including raw intellect.
People with well-developed emotional skills are also more likely
to be content and effective in their lives, mastering the habits
of mind that foster their own productivity; people who cannot marshal
some control over their emotional life fight inner battles that
sabotage their ability for focused work and clear thought. People
who know and manage their own feelings well, read and deal effectively
with other people's feelings.
Howard Gardner has outlined emotional control as part of the intrapersonal
and interpersonal intelligence.
"Interpersonal intelligence is the ability to understand other
people: what motivates them, how they work, how to work cooperatively
with them. Intrapersonal intelligence ...is a correlative ability,
turned inward. It is a capacity to form an accurate, vertical model
of oneself and to be able to use that model to operate effectively
in life."
This intelligence requires the capacities to discern and respond
appropriately to the moods, temperaments, motivations , and desires
of other people, as well as the ability to access to one¢s
own feelings and the ability to discriminate among them. It is "the
visceral-feeling signals you get that are essential for interpersonal
intelligence.*"Gardner goes on to identify five main domains:
- Knowing one's emotions. Self awareness - recognizing a feeling
as it happens - is the keystone of emotional intelligence.
- Managing emotions. . Handling feelings so they are appropriate
is an ability that builds on self-awareness.
- Motivating oneself. Emotional self-control - delaying gratification
and stifling impulsiveness - underlies accomplishment of every sort.
- Recognizing emotions in others. Empathy is a fundamental people
skill. People who are more attuned to the subtle social signals
that indicate what others need or want.
- Handling relationships. The art of relationships is, in large
part, skill in managing the emotions in others.
Each of these authors seems to agree that it is self-awareness
that is the predecessor to cognitive mediation of emotional content
and expression. Self-awareness is an on-going attention to one's
internal states. It is being so attuned as to be able to identify
and name the emotions being aroused. Self-awareness is not an attention
that gets carried away by emotions, rather it maintains self-reflectiveness
even amidst turbulent emotions; a parallel stream of consciousness
that is meta. Self-awareness can be a nonreactive, nonjudgemental
attention to inner states. The realization "This is anger I'm feeling"
offers a greater degree of freedom - not just the option not to
act on it, but the added option to try to let go of it.
Goleman points out a danger in self-awareness, however. The *double
edged sword* seems to be identified around the favored attentional
stance that the person assumes under duress. Those who tune in under
stress can, by the very act of attending so carefully, unwittingly
amplify the magnitude of their own reactions. On the other hand,
he suggests that those who tune out, who distract themselves, notice
less about their own reactions, and so minimize the experience of
their emotional response, if not the size of the response itself.
Maintaining an emotional balance, accepting the emotions, but continuing
the response seems to be the ideal course.
Alexithymia - a lack of emotions, seems to limit a person¢s
ability to react effectively to people, places and things, leaving
the individual utterly lacking in the fundamental skill of emotional
intelligence. Discriminating among emotions as well as between emotion
and bodily sensation is reliant upon the ability to develop a mental
representation which adequately contains these differentiations.
Goleman cites Henry Roth's novel Call It Sleep in regard to the
power of language. "If you could put words to what you felt, it
was yours."
While strong feelings can create havoc in reasoning, the lack
of awareness of feelings can also be ruinous. The intuitive signals
that guide us come in the form of what Antonio Damasio, neurologist
calls "somatic markers" - literally, gut feelings. More often than
not these markers steer us away from some choice that experience
warns us against, though they can also alert us to a golden opportunity.
Emotions that simmer beneath the threshold of awareness can have
a powerful impact on how we perceive and act, even though we have
not idea they are at work.
The goal is balance, not emotional suppression: every feeling
has its value and significance; feeling proportionate to circumstances.
Maintaining a reflective posture during a reflexive incident takes
energy and skill. We may have little or no control over when we
are swept by emotion, nor over what emotion it will be, but we can
have some say in how long an emotion will last and how we will act
under its onslaught.
Chogyam Trungpa, a Tibetan teacher, perhaps has best summarized
the difficult balancing act that must be learned for emotional control
- "Don't suppress it. But don't act on it." The difficulty of overcoming
the physical structures which have evolved to allow human beings
to survive in a threatening world are emphasized by Goleman as he
describes the shorter pathway which "allows the amygdala to receive
some direct inputs from the senses and start a response before they
are fully registered by the neocortex. The amygdala [the seat of
emotional response] can have us spring to action while the slightly
slower - but more fully informed - neocortex unfolds its more refined
plan for reaction. Goleman goes on to indicate that anatomically
the emotional system can act independently of the neocortex. "Some
emotional reaction and emotional memories can be formed without
any conscious, cognitive participation at all." He additionally
cites other research which has shown that in the first few milliseconds
of our perceiving something we not only unconsciously comprehend
what it is, but decide whether we like it or not; the "cognitive
unconscious" presents our awareness with not just the identity of
what we see, but an opinion about it.
But like all involuntary, reflex actions, emotions can be contained
for a civilized social order. Such containment is structured within
the individual mind by awareness and monitoring of the process,
delaying gratification and developing empathy for others. It is
structured with civilized cultures by admonitions to "stop and think",
sympathy, sharing and support. Atypical behaviors are often the
result of a failure of learning, unfortunately reinforced by coercive
response by the others around us. Changes in perspective and behavior
will need to occur at both individual and sociocultural levels to
overcome emotion flooding and its resultant outcome.
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